Help
Support
One address for everything: hello@verbify.co.uk
Found a wrong conjugation? Please tell us. Include the verb, the tense and the person, and what you believe the correct form is. Reports like these are the fastest way we find genuine errors in the dataset, and they get fixed for everyone.
Common questions
I did not get my sign-in code
Codes come from hello@verbify.co.uk and arrive within a minute or so. If nothing turns up, check your spam folder, then request another — there is a short wait between requests to stop the same address being spammed. A code is valid for one hour and can only be used once.
Do I need an account?
No. Practice works fully offline without one, and your progress is saved on the device. An account adds syncing between devices, a streak that survives reinstalling, and the daily leaderboard.
My practice did not sync
Finished sessions are saved on your device first and sent when there is a connection, so nothing is lost if you practise on a train. If a session has not gone through, Settings shows how many are waiting and lets you retry.
Why was my answer marked wrong when only an accent was missing?
Because at this level the accent is part of the answer. Verbify tells you when that is the only thing missing and shows the correct form, rather than marking it simply wrong — but it does not award full credit, because oí and oi are not the same word.
Can I practise Latin American Spanish only?
Yes. Choose Latin America during setup or in Settings, and vosotros forms will never appear. The daily challenge never uses them either, so nobody is ranked on a form they do not use.
How do I delete my account?
Settings, then Delete my account. It removes your practice history, mastery, streaks, leaderboard entries and sign-in identity. It cannot be undone. If you cannot get into the app, email us from the address on the account and we will do it for you.
Something is hard to use
Verbify has settings for holding on a correction rather than moving straight on, and for hiding response times if a visible timer is unhelpful. Speed still counts towards mastery, it just is not shown. If something is awkward with a screen reader or at a larger text size, tell us — that is a bug, not a preference.
Getting in touch
Email hello@verbify.co.uk. We read everything. Telling us which device and which version you are on makes a bug much faster to find.